Kindertales for Parents

Have to re login everyday to get new notifications.

This app never works properly. Constantly signed out, messages cannot be sent or received, glitches regularly. Worst daycare app I’ve ever used!

The app works nicely otherwise but I get an API failed warning almost every day I check my son in. I usually could bypass this by closing and reopening the app but lately that’s not even working. I tried to reset the phone, reinstall the app etc and it still doesn’t work. So frustrating!

My two kids are at separate daycare’s which both switched to Kindertales, while the app itself is Ok (alot of it seems incomplete and half baked — maybe worthy of 3 stars) the big issue is since for whatever reason both my children couldn’t be connected to my one email, I can’t view both children in the app without logging in and out. That wouldn’t be so horrible if the app let you remember an email/password and choose but it doesn’t. Oddly regardless of what child I’m currently viewing, notifications regarding both do come in. Room for improvement.

Filling out the morning bulletin with my child’s key inputs , like time of wake-up, time of last meal etc is so extremely frustrating. It’s like the app hates me - that’s how difficult it is to submit the information. As a busy parent , I want an easy, clean interface and not to be struggling with the time stamp function. And even when I finally key in all details, there is a high probability that I receive an error message that the form has not been submitted, but without any guidance around what fields might be missing or incorrect. I really hope someone from the Product team reads this and fixes these issues ! Please!

This app is nice for some things; staying connected, getting updates, paying dues. However, there is no accommodation for having more than one child!! This is an extreme miss, as we have 2 kids on the system. Also, in the messaging side, if you don’t mark a message “unread” again it disappears. Nice idea, but more work needed to accommodate real life.

I’ve had this app for less than a day and I already hate it. Registered just fine, set up password, now getting error messages that username/password are wrong. Everytime I try to reset my password it glitches and my screen goes grey. No idea why I can’t just have access to a website like our previous provider, instead of having to download a useless app.

There’s no way to send messages through this app. Not because the functionality is missing but because you simple can’t click anywhere in the message field to type the message, only field you can type in is the subject field…

How do you turn off email notifications. I thought I did but I still get a ridiculous amount each day. Who would want this?

Intermittent issues and totally doesn’t work today