Közlekedési Mobiljegy

Do not purchase tickets from them. Go directly to a BKK sale point or the BudapestGo app

I thought I was all set after I registered and bought 24 hr pass and it showed scan button - but when scanned the code to validate it just hung up spinning - repeated tries, restarting app etc but could not make it work. I had pretty decent 5g connection through T-Mobile in Pecs Hungary - and other apps worked fine. This one though is a dud - hotel staff had not heard about this app - so I guess there are better apps to use.

I was in Budapest for 4 days, luckily I saw a machine and bought 10 paper tickets which worked great but then decided to use the app when I ran out. Well, my last ride in Budapest, I have a train to catch, I buy a ticket on the app. First it tells me Apple Pay doesn’t work. I start getting a credit card out, and by that time the Apple Pay has worked. Go down the M4 lift and validate my ticket, the app spins for minutes… I keep going to the platform and then the app crashes. I open the app and it says not validated. I approached an agent on the platform to explain and she says to go back upstairs and do it again. Nah.. I have a train to catch. Luckily I didn’t get caught with an invalidated ticket!

I am not sure but the app does not work when I am using 4g, I have a US phone. I could login when I am on wifi, but I could not login when I was using mobile net.

I can pay online anywhere with my debit card, yet in this app it does not work. Contacted the bank, it works fine from their end. Makes me do plus trips to the regular ticket purchase places in town. Shame.

I don’t know if the app doesn’t like foreign phones, but it didn’t work on our trip. Wouldn’t let us sign in or purchase tickets.

Nagyon jó érzés nézni ahogy elmegy a buszod mert nem nyitotta meg az alkalmazás az előre megvásárolt jegyed - covid miatt pedig nem lehet a buszon venni helyette.

You can buy daily or monthly tickets only and no single tickets except for airport in Budapest.

My bank requires less information about me to give mortgage than this app asks to get a single ticket. To make things even worse there are so many network problems so you have to repeat entering forms.

I don’t even know where to begin. This app has multiple issues: - User registration takes forever - Please explai. why do I have to provide an ID when I have my cellphone? It is unintuitive as I had to take guesses what ID format it is expecting. Then it finally accepted a US passport number, which I anyway don’t carry with me - so why?! - Well, payment is a nightmare... first it uses terminology that is not well understood internationally. Secondly, for payments it takes me to a third party site that is literally implemented as a web page I site the app. In the 21st century?! - The app repeatedly times out. Starting this morning the only option I had is to log out. Seriously, no offline ticket? Then I had to log out (again this was the only option on an otherwise blank screen), now I can’t log back in and use my ticket and the error message I get is “Network error occurred”. Very helpful, thank you. In the meantime my mobile banking app was perfectly happy to work from 4500 miles away. I have given up on this as now I can’t access my weekly ticket. Complete waste of time and $20.