KPT820

Used to have no problems whatsoever connecting my phone to the cam, now I cannot connect at all! After reading all the reviews (some from over 12 months ago) and it still hasn’t been rectified, it’s not filling me with confidence!!! My camera has now become useless since I can’t view the footage

Dashcam became useless after upgrading to newer version IOS.

Firstly the app loses part of the wifi SSID each time it’s used so every time you login you need to re-enter it. Hardly convenient behaviour. Then when you try to download more than 1 file it fails to do it. Hopeless really and because it’s not the latest model it probably won’t get fixed. Just like I probably won’t repeat the mistake of buying this brand again for the reason just stated. They’ve got my money so what do they care.

I’ve had the car cam for a while now and loved but the app no longer connects to my iPhone or iPad. Please fix the app ASAP!

Since the last upgrade not working working not able to connect phone spent $249 for nothing

I can’t connect my dash cam now after updating the app. It keeps asking me to connect multiple times and it still doesn’t let me connect.

I’ve updated my phone and now it won’t work. Has been working fine ever since I got it and now it’s just junk. I’ve followed the steps suggested in another review and I still can’t connect my camera to my phone. Sort it out!

After many failed attempts to connect the dash cam via provided software I have decided to leave this review! I don’t recommend this product at all it doesn’t connect to my dash cam!!! Completely useless and lack of support!!

I encountered the same issue after updating software, where i could not connect the device to my phone. I called the hotline and they gave me this solution that worked. 1. Go to settings and wifi. 2. Make sure that the KPTdevice is showing on ur wifi list and that it is ticked. 3. Write down the KPT820-????? Exactly like its displayed in ur wifi list in settings 4. As u return to ur app and it asks for login username make sure u type in the same device details as written earlier. 5. Then same password 12345678 6. You’re welcome🙂👍

Can’t connect to the dash cam since update