Kwikset

This app is terrible. 9 times out of 10 the app doesn’t even connect to the lock when I’m at home. Also, I should be able to check the lock status no matter where I am outside of the home.

It can’t get any worse. Doesn’t work… period

Frustrating. The Auto Unlock worked, but now it won’t. Why?

This app is horrible. It took us an hour to reset two devices and set the access code. That app makes no sense, you have to be lucky and do something out of 3 different manuals.

This app needs to be improved. It’s annoying that 1. It disconnects from the lock 2. The lock batteries have to be changed every month or two months.

This app is horrible. When reading instructions on how to connect Bluetooth or WiFi it always says to refer to the app but there is literally no option for what the instructions are telling me.

Downloaded app and will not let me register. Keeps giving me error that it’s not connected to internet, but it is

Whatever you do never ever buy any Kwikset products. Total disaster, poor quality, can’t pair with up. Can’t perform factory reset. Just avoid this is a terrible product.

The lock itself is nice and looks like a premium product. The Kwikset app also looks polished and supports various features that provide a complete package. The setup was quick, and the main function of adding users and different codes, as well as geo-fencing, makes it a very valuable device that takes advantage of "smart" features.

Kwikset has done a great job with their lock app, in my opinion. With two locks in use, it’s responsive, easy to use, and just works. As someone who’s used a lot of connected product apps, the “just works” part isn’t a given, unfortunately, so it’s delightful when I have a wholly positive app experience like this one. While it can be a little slow when updating settings, it’s still comparable or better than other solutions I’ve tried from other lock providers. Overall, I’ve been very happy!