LabRadar

Easy to use and everything is convenient and this app makes using the device so much easier on the range

I use my LabRadar LX on a daily basis when testing rimfire ammunition. I put somewhere between 600 to 1,000 rounds across it daily. This thing works great! I would like to be able to set temperature and barometric pressure straight from the app.

If I could submit a zero star review I would. This app is totally useless due to their horrible software quality! The app will crash almost every time you make a settings change. I’ve tried multiple devices and its very consistent. The Labradar cost WAY too much for this kind of issue and I am very disappointed.

I recently installed the LabRadar app update. This update has an annoying bug that duplicates every shot in a series. The data in every shot in a series is recorded twice. I called LabRadar to get some help on this. The voice response system refers callers to a number in Quebec that has another voice response system that goes unanswered. I left a voice message at this number and have not received a call back. Poor customer service.

Nothing about how you operate the LabRadar is intuitive. It is a very old school DOS flavor of operation. Where you had to have things set perfect before you use it. Amazing that after all this time you can’t change the projectile weight for the series and have it recalculate anything in app. You mess that up before you shoot your series? Too bad, you’re doing it all again. That’s just rotten to do to users. Downright evil.

I normally don’t write bad reviews but I just can’t stand a company that takes forever to make updates and when they finally do they don’t fix the problem. I have had my Labradar for several years and paid a lot more than they sell for now so you can understand why I have such a problem when I have only seen one update in the five years I’ve had it and for that update to not fix the problems just tells me how bad of a company they are. This is just a few of the issues. It loses connection all the time and when you have to reconnect it it has to spend 40 seconds updating every time. I have several other Bluetooth products that auto connect and manually connect in 2 seconds. Why can’t the Labradar do it. It goes to a blank white screen every time you delete a false reading. The app is not very well thought out for someone that has to test reloading with multiple grains. You should be able to setup profiles for multiple calibers before going to the range. It should allow you to work offline and update when you connect. You have to be connected to delete shots. Good luck staying connected long enough to do that. Obviously you can’t or don’t understand how to design a user friendly app or product. Just pay someone that does before a company comes a long and builds a better product and you can’t sell yours anymore because you just don’t care enough to fix all the problems. It is sad to think you are the leader in your industry and gave it all away.

Ongoing issues getting into the setting of my LabRadar through the app. Even with the latest firmware which took forever to come out with, the app still continues to freeze at the loading screen while trying to change/update settings. The LabRadar also has a lot of functionality problems when it comes to subsonic ammo and shooting suppressed where velocities are a huge factor in achieving the correct loads.

Exceeded my Expectations

Worst app and the developers don’t even care to fix its problems. That’s ok, luckily there are other Doppler radar systems out on the market. I hope LabRadar goes bankrupt.

The app is great when it works, but the LabRadar continuously disconnects from Bluetooth and requires a restart to get it to reconnect… until next time.