Lancashire Cricket Tickets

Your App us almost as bad as The Post Office

LCC need to fire the developers of this useless app. No UX testing at all. Log in use verification code but shuts the app!

Lots of the bad reviews point out that the app tells you that your account doesn’t exist, when you’ve already made an account on the website in order to buy the tickets in the first place. This happened to me so I contacted the club and they said that you need to create another account on the app. Once you do that it all works fine. They should make it clearer thoughas we can’t all be stupid. And for that reason I’m torn between 3 and 4 stars. I’ll go with 4.

Create account. Sign in. Account does not exist. — I’m astonished that LCCC have managed to take a simple ticketing app and turn into something that doesn’t work. Either launch an app that works or don’t. Hugely frustrating; travelling to a test match tomorrow tickets cost £300 I’m in total and no idea how to access my tickets. Useless: LCCC lost their right to host an Ashes test match until 2031, hopefully by then they’ll have found an app developer that can fix this bug fest.

No way of signing in or out so the app is completely useless.

1 day to go and still my Ashes tickets are not in app. Been told they have been sent to the app. Such a mess.

Worked instantly for ashes tickets 🤷‍♀️

This is a terrible app. If you try to log in and get a ‘This account does not exist’ error message, then you’ll need to do this: Create a new account using your existing email adresss (and password). You get emailed a verification code. Once logged in, you’ll see your tickets available in the app.

I can confirm that if you have an LCC website account, you can’t use it to login to the app. If you create an account in the app, it doesn’t allow a ticket to be transferred to you from a friend. All you get is “The account does not exist”, or “The transfer failed, please try again”. So this app is totally broken and literally useless. Absolute shambles!

Created an account for my Ashes tickets. Managed to view my tickets once in the app but now every time I log in I get an “unknown error” message. Emailed the ticket office twice with no response