Lasting: Marriage & Couples

Buyer beware. It is near impossible to cancel the subscription once you purchase. The app sends you to the website. The website sends you to the app.

The app is terrible. It crashes when launching a link from the emails which indicate a new session of therapy is available to sign up for attending. When I contacted technical support, Taylor was singularly unhelpful, and the app issue is still unresolved. I even took and sent in a screen recording of the app when I click on the link in email, but to no avail, the issue is still unresolved. Many of the therapists seem competent, and a few had EXCELLENT and well presented sessions… I stuck with Lasting because of that but I am canceling because I cannot access content for which I paid. 0/10 for the app, and it’s even more annoying that there is no website in which to access content. 7.5/10 for the therapist sessions—when accessible.

Unless you are unemployed, the live events aren't timed for viewing in time zones MST or PST. The first lesson exercises are ok. After that, they ho off course. Plus NOT ALL LIVE EVENTS are made available after the live event. Unacceptable!!!! Plus emails to their "Customer Service" go unanswered. They don't cover so many other relationship real issues. Canceled after 6 pathetic months.

Couldn’t even create an account. Would create a password that was “very strong” according to the password strength meter, but as soon as I’d click “sign up with email” I’d be prompted with a “Please select a stronger password” error box. Tried a few times and went into reviews and I’m not the only one who had this problem. Also, subscription cancelling issues and a whole hose of other issues. Sounds like the app used to be good though…too bad I’ll never know.

Cant even contact through email, keeps saying to flag the app.. and apple doesnt even provide a refund

Would love to give the actual app a review but I’ve tried 20 different passwords and it keeps deleting them and saying try a stronger password and won’t let me create an account. I’ve tried lowercase, uppercase, numbers, symbols and no matter what I try it says it’s not strong enough even though it says it is very strong when I type it in under the password box. Hopefully this will get fixed so I can login and give the app a try!

The content is great, but inaccessible do to constant app malfunctions

I love this app, but it keeps putting up a pop-up to tell me that an upgrade is available. When I click the link, it takes me back to the app store which just says “open”. I don’t want to remove it from my phone and reinstall it because I don’t want to lose the data my partner and I have created.

Hard to cancel the subscription. I HATE apps that do that.

My spouse and I previously used this app a long time ago but didn’t follow through. We wanted to try again but all of our old progress was saved and we are getting very frustrated trying to figure out how to restart old sessions instead of picking up where we left off, because, of course, we don’t remember a bit of what we learned before and our old answer just hardly even apply anymore. There should be an easy way to restart sessions if you want to. Other wise, I think the app is great, but this part is very frustrating.