lastminute.com - Travel Deals

I bought ticket from Poland to France 16mar 2020 that was canceled, and I waited 1,5 year to receive answer that they don’t want give back my money! It’s a scum company!! Close them on apple app

Деньги за отменённые авиакомпанией перелёты не возвращают. На сайте обещают, что процедура возврата займёт до 2-х месяцев - уже прошло 4-е. И абсолютное ничего. Коммуникацию с собой ограничили. На письма не отвечают вообще. В личном кабинете для ускорения процесса отправляют решать вопрос возврата средств напрямую с авиакомпанией. Притом, не в ту, которую нужно: билеты продавала Air Canada, а решать вопрос отправляют в SWISS. Air Canada в свою очередь умывает руки и отправляет решать вопрос обратно в агентство lastminute.com.

So simple operation like my currency selection can't be done

They updated their software and now the app doesn’t open. Even tried uninstalling and reinstalling, but alas. Couldn’t access my flight info on the day. When I really needed it. Online check in and booking, forget about it.

They overcharged me and contacted customer service via email and phone call but they don’t answer. Simply scam just choose other website

This is the worst long travel booking sites. Bad customer service and complex UX. No email for customer service so had to call the call center waiting 20 min to connect.

Bad customer services, stressful

I’ve never used last minute.com before but I will use them again. To be able to get in touch with someone and have the customer care deal with any issue is exactly what I need when booking a holiday. Well done and thank you for the help and support

Thank you for sorting our query out promptly and efficiently!

Leon it’s a very professional and understanding agent. This was my 3rd attempt to sorting my luggage problem which Leon understood from the beginning and very quickly sorted. I am a relax traveler now Thank you