lastminute.com - Travel Deals

I bought ticket from Poland to France 16mar 2020 that was canceled, and I waited 1,5 year to receive answer that they don’t want give back my money! It’s a scum company!! Close them on apple app

Деньги за отменённые авиакомпанией перелёты не возвращают. На сайте обещают, что процедура возврата займёт до 2-х месяцев - уже прошло 4-е. И абсолютное ничего. Коммуникацию с собой ограничили. На письма не отвечают вообще. В личном кабинете для ускорения процесса отправляют решать вопрос возврата средств напрямую с авиакомпанией. Притом, не в ту, которую нужно: билеты продавала Air Canada, а решать вопрос отправляют в SWISS. Air Canada в свою очередь умывает руки и отправляет решать вопрос обратно в агентство lastminute.com.

So simple operation like my currency selection can't be done

Bad customer services, stressful

I’ve never used last minute.com before but I will use them again. To be able to get in touch with someone and have the customer care deal with any issue is exactly what I need when booking a holiday. Well done and thank you for the help and support

Thank you for sorting our query out promptly and efficiently!

Leon it’s a very professional and understanding agent. This was my 3rd attempt to sorting my luggage problem which Leon understood from the beginning and very quickly sorted. I am a relax traveler now Thank you

I strongly advise against using lastminute.com for your travel needs. My experience with the app was highly disappointing and left me feeling scammed. It failed to provide crucial information such as check-in times and boarding gate closures, resulting in me missing my flight due to unrealistic layover times. Despite being referred back to lastminute.com by the airline, they couldn't provide a satisfactory explanation for their oversight. Avoid using this application at all costs to prevent unreliable travel arrangements and the risk of missing your flight. Save yourself the frustration and potential travel disruptions by avoiding this unreliable service. Scammed client

I installed this app as it provides Apple pay and for a while it was good. Issues you get is if have a flexible ticket and need to change or cancel. The app does not provide in-app messaging and they will ignore your request. When chatting with support they will pretend to have sent the email... So they are not entirely an honest organisation.

Great service from the advisor. Thanks!