Lennox iComfort Wi-Fi

This app constantly freezes, won't open and often is unable to connect to the Lennox control center.

Since beginning this has not worked will repeated connection failure needing resets. Expensive compare to other more functional generic programmable wifi Thermostat. Very pleasant customer service but limited hours of work to contact.

App is the epitome of Lennox’s disgust for their own customers. It’s shameful.

For the past week the thermostat has been showing WiFi offline for the past week at least daily, then this app doesn’t work, at the moment it’s not working. Under the connection status it shows router working, internet working, server has a red X.

Nice work Lennox. Server connection has been down for days making this app, thermostat, and entire system worthless. I will never buy another Lennox system.

I’ve had this app for about three years. It has been glitchy all along, but recently I’ve had issues where it disconnects and will not allow me to control my thermostat. I am stuck using this app as a bandaid because my thermostat died…and replacing the thermostat is $1400+… Lennox has made it so that Lennox only talks to Lennox. Would not recommend. Please fix the app, so that it is not disconnecting all the time. When the app doesn’t work, I have no way to control my heat or air.

I’m using the iComfort app because our thermostat has died. Is this app a direct replacement for the thermostat? No, it’s not. But it works and allows us to control the temperature in our home. Unfortunately, Lennox doesn’t want you to have full functionality in an app. They would rather you purchase a new thermostat! The app is a temporary fix until you buy a new thermostat. And it does what it is supposed to do: Turn your system on and turn your system off. Eventually, we will purchase a replacement thermostat. Until then, the app is fine.

Works pretty well for changing the temperature or fan setting. Mostly *doesn’t* work for changing between programs (winter to summer). It will often show the program changed in the app but is not set on the thermostat.

We had to resort to only using the Web-based interface. The app does not even allow us to log in. A Lennox tech came to the house (at significant expense) to help and finally said it was impossible to get this app to work. And I note it hadn't been updated in over a year. Not a good look for Lennox.

All I get is a white screen. It doesn’t work at all.