Lettuce Grow

Please add a way to cancel orders in the app. Otherwise there’s a good chance the order will arrive before customer service sees the request to cancel. I ordered seedlings and needed to wait for the nutrients. There’s no way to tell if my seedling order will be canceled in time even though I notified the company within minutes of the order. Bad design.

This app is a disaster, if you try to purchase anything through the app, it continually shows videos doesn’t take you to where you would like to go and is basically a buggy mess. It’s been a while too. You think part of the app that actually generates revenue would be more taken care of. And don’t get me started on how the App automatically adds things to your cart without telling you and if you don’t notice before check out, you’ll be stuck purchasing them and having to deal with returns later, very unethical would be an underlining theme for this company.

Like many others have mentioned, the advertisements are really frustrating and make me want to delete the app. Every time I open the app I get a pop-up to sign up for the news letter, buy more plants, push promotions, etc. If someone has downloaded the app they are already customers and they don’t need to be aggressively advertised to. I think my overall experience with the company has been… iffy. There is so much pressure to get “friends” to buy the product. Even when looking to buy the farmstand many of the “reviews” were people trying to get other to use their discount code in hopes they can get discounts. I had hoped I could get away from the slimy marketing once I purchased the product and downloaded the app but you get pestered there too. Honestly, I would be embarrassed to ask friends to buy the farm stand for that reason.

The ap does not recognize my order so I can’t track anything. I have 24 plants but the ap says I have zero even after adding my order number repeatedly.

I used to keep track in my calendar when I planted and when I harvested. Now the app keeps track of that and it’s the best feature!!

Would like to be able to log into my account but every time I do, I get an error message

Everything we try and do on this app does not work. My wife signed up and forgot her password. I downloaded this app and requested a reset email for the password. They said it was sent to my inbox. Nothing there. Nothing in the junk folder either. Dealing with their website is no different. It took us all day to order 18 seedlings with the free extension. Took us all day with frustrations. Love the product but their IT folks must have graduated at the bottom of their class.

This app used to at least work and be semi-navigable. since the update, there are SO MANY BUGS. Ill set up my farmstand with plants etc one day, then the next everything has changed… Errors and crashing all over the place as well. Please invest in making this app more stable.

I have one pod of spinach growing on my 24 pod lettuce grow. The app has identified 6 different pods as spinach…. One pod was identified as 99% watercress, I do not have any watercress. Ok, so, the identification is a bit clunky even though it only has to be aware of 250 possibilities. What else can I do with this thing? Well, there isn’t anything to set up correct reminders for maintenance. Oh, I can BUY MORE FROM THE SHOP! This area works perfectly well. No issues! Go figure. Love my lettuce grow but I don’t think the app adds any benefit outside of allowing you to spend more money.

Part of the reason bought The farmstand was because of this app that could help guide me but pretty much all I ever get is a message that says there is a problem and to try again later. So far this app has been completely useless. Don’t recommend