LineLeader

Daycare switched from a different platform and I wish they’d go back. The concept is great, but the app itself is not well executed. It signs you out often, and signing back in can be a nightmare. You’ll receive an email saying you have a message, the app shows there is a message, but you can’t open it or get the page to load. This app requires updates and each time the program is worse. If you can, avoid this one.

App has some good features but performance is slow. Menus and feeds can be slow to load. Seems a little half baked.

Parents are in a hurry and can’t be organized to remember all possible things, this app made it more complicated than what it has to be. No proper auth flow, no proper notifications flow, no clear content visible, no proper password recovery flow, these are the bare minimum basics which should work correctly in an app. You’ll go extinct if you continue this product, you better rewrite it correctly, or someone else will. My login doesn’t work, one random day it decided to log me out and since then I’m not using this app and dunno how to reset it

I wanted to love this app because I am forced to use it. I just don’t love it though. It is clunky. There are so many steps to getting to the most basic thing like check in. Why not just one check in button or one “I’m here.” button? Why must I click I’m here, then choose from several buttons how far away I am (I’m already here!) then click “I’m here.” Messages aren’t easy to get to, and pictures posted are often blurry.

Terrible app, the content never loads. Very frustrating.

I have used the system, both from the administrative side and the parent side. Both sides are terrible in user experience and functionality. Our childcare chain switched over to line leader and moment path from an indicated system, and we all thought it would be a great upgrade. It turns out, the reports are terrible and the parent interaction side of the process is just as bad. I would give this zero stars if possible. If you are a parent and your child’sschool uses us ASAP, good luck. If you are an administrator and you’re looking for a system to fully integrate parent contact, billing, enrollment, and all of your reporting… Run away. I have zero good things to say about this program as a whole.

Slower than Forrest Gump doing advanced calculus. It takes at least 20 seconds to load mail, that I’ve already got an alert for. Ghost notifications take forever to disappear. And the organization is terrible.

The app is useless if you’re trying to view payment history, past invoices, or pretty much any information whatsoever with your account. It’s a joke

The concept of this app is great. The functionality of it is terrible. Notifications don’t come through, the server is always down so you’re unable to even access the app, takes forever to load. We switched to LineLeader from a different platform at daycare sometime last year and we are switching back 6 months later. If the app actually worked I would love everything it has to offer. Unfortunately that is not the case.

It’s actually amazing that this app is still in business. It’s the slowest and laziest excuse of an app I’ve ever used. My childcare facility switched to LineLeader 6 months ago and it’s been such a let down. So happy to hear that they are going back to Procare soon so we won’t have to use this app much longer!