Livi – See a GP by video

Livi lets you see a GP by video – any day of the week.
Get a GP appointment the same day, or book up to 3 days ahead at a time that works for you. Appointments include prescriptions, specialist referrals and sick notes if you need – all without going to the doctor’s surgery.

LIVI IS PERFECT FOR WHEN…
- You need to see a GP the same day, even on a weekend
- You can't see your usual GP and need medical advice
- You need a prescription
- You need a referral to a medical specialist
- Your child needs to see a doctor
- You need convenience or to choose your appointment time

OUTSTANDING QUALITY OF CARE
Livi is the first and only digital GP service to be awarded an Outstanding rating by the Care Quality Commission (CQC). This means you’ll receive the highest standard of medical care.

HELP WITH A WIDE RANGE OF MEDICAL SYMPTOMS
Just like a GP you’d usually see, Livi GPs are happy to offer medical advice for most conditions – although some may require a physical examination.
As well as help for managing long-term conditions, some of the common medical concerns Livi doctors treat include skin conditions and rashes, allergies, digestive problems, women’s health concerns and more.

HOW DOES LIVI WORK?
Download the app, enter your details and select your GP practice.
You’ll then see if you’re eligible for our free NHS GP service and if not, anyone living in the UK can book a pay-as-you-go appointment.
Book a GP appointment for a time that suits you. The clinician will video call you to start your appointment.

TRUSTED BY PATIENTS
“Livi is so easy and safe to use. Doctors are kind and understanding.”
“Talked with a doctor within 5 minutes of asking. Brilliant!”
“What would usually take days was sorted within minutes – and on a Sunday afternoon!”
“Felt as though I was in the surgery across from my doctor – but in the comfort of home.”
“Fantastic, it was a very clear video call and I received quick and easy information. I love how it saves my time!”