Lorex (previously Lorex Home)

I can't press the timeline bottom, I can't see the records. what could be the problem?

App doesn’t let me login. After successfully resetting password, it says unknown server error occurred.

One of the differentiators in the market for Lorex was having Apple TV support, not sure why it stopped working now. I have Lorex 4K cameras (8) of them unfortunately all 8 thumbnails in the Apple TV app always point to the first camera feed. Feeds works great on iPhone app. Not sure why it is affecting only Apple TV app. Please look into it.

Not able to login with 2 devices at same time, kindly look upon it

Recent times the app has stopped showing the thumbnail image of the recorded person detection notification rather comes with only notification and we have to play to know who can or have to play all video to find the specific clip we would like to see . please do the needful.

Very easy to install, the minor negative is only one person can log in and see at a time

Always seems to fail -“something has gone wrong” So the Lorex doorbell camera is useless

I have 4k Lorex up cameras. I’ve seemed help but they reached out to me one or twice to try to fix the issue but they haven’t. They’re supposed to give me call back. It’s been three months and I haven’t heard nothing back from them. Sadly I spent thousands for the cameras and the poor customer services and experience is not worth any penny. Cameras are crucial to your business or homes and if you can’t even play it back with the best quality, why even keep them. I used to recommend Lorex. Not anymore after this incident.

We installed the cameras ourselves without a hitch. The camera quality is very good. We definitely feel more secure when we leave town for a little while and are able to monitor our home. Thanks for a great product!

I like this system for the most part but my biggest complaint is the inability to view my cameras unless I’m on my home network. If for any reason I’m off the wifi, nothing will load. The website has instructions for using port forwarding to resolve this, but I’ll need a computer science degree before I’m able to figure that out.