Lovesac StealthTech

The app continuously drops connection and you have to continually unplug the front speaker and plug it back in to get it to connect. This is a daily experience. Sometimes it gets so bad that you have to use the update stick. In case you’re wondering: Yes, everything’s updated. They should offer the new all wireless system to the existing customers if it works better. There is zero support for the app, no updates, no fixes. This is absolutely unacceptable for the amount this system costs. Yet, Lovesac does nothing but just take your money and ignore like their product isn’t faulty…

I had this now with Sonos and this app there is no place to allow the app to use Bluetooth. Yes in basic setting can connect via Bluetooth but nothing from the App itself so cannot move past initial screen.

I’ve had the Lovesac for over 2yrs now, and the app has never worked properly. Never stays connected as others have complained about. Don’t understand why developers can’t fix this bug. Total inconvenience having to unplug unit to get it to connect to the app.

It’s great when it works. But it only works one time than disconnects. You have to unplug the soundbar then it’ll reconnect. Really irritating

Love everything about it but there’s been a connection issue with my stealth tech and seems like everyone else is having the same issue after lots of research. I have to unplug center speaker and replug back in every single day multiple times a day if I leave the home and come back just to reconnect to my phone. Very annoying. It’s been 2 and a half years now. FIX IT!!!!!!

Also having to reset unplug the unit every time I want to connect ridiculous.

This app does not stay connected. Every day you have to unplug the soundbar to reset. We have gotten to the point where don’t even use it. I feel like we were ripped off as we added this for the convenience and now it’s everything but that. I talk to a rep in February and he promised there was an update coming in the next 30 to 60 days and here we are almost 4 1/2 months later and nothing. The last update was 8 months ago. We are spending thousands on this stuff and I feel Ike I went to Value City.

App consistently loses connection my iPhone 15 pro. When I unplug the center channel, it will work only until I turn the system off, then loses connection the next time the system is turned on. I am hopeful the next version of the app fixes this issue.

This is a great idea but is executed very poorly. I have been through the troubleshooting and, while it does “fix” it, I need to do it EVERY SINGLE DAY. When help is contacted, I am sent the troubleshooting instructions each time. This issue has been going on for well over a year now and no software update has been issued to resolve. Any custom sound profile is gone and needs to be set up again.

Work fine for a week but disconnects constantly.