Pretty bad service
Registration on pause for nearly a week now. I’m supposed to check my email to learn about the reasons they were unable to verify my account, despite the fact I provided all the required data. The email is nowhere to be found (iCloud account), I did not receive anything. The app is available in English, and the help section suggests that I should be able to receive help in the language that the app is available in. I first filled out a form, but received no response at all (probably because the emails won’t arrive). I then called the support, but the CS person couldn’t speak English and rudely disconnected after asking me some questions that I wasn’t able to answer with my limited grasp of Spanish. This is just annoying and a waste of time, but I’ll just delete the app and forget about it. Now if you were to run into some real trouble with one of their scooters and had to call them up to get support, I wouldn’t want to be you. Avoid.
