Lula Pros

They will pay you crumbs but expect top tier service. Most of their homes under management are slumlord homes that have been neglected. They will lowball you at every chance, I literally was told by a rep that Lula only pays $75 to replace a toilet and that was normal. This platform is for people who still live with their parents or roommates, not for serious professionals with families and real overhead looking to make a profit.

Would recommend staying away. They are very closed off about pricing. They will send you out to do a job with an NTE. Even when I was under the NTE, I had to threaten a lien to get paid. When I questioned it, they dropped us. They are scamming property management to get more money. I would suggest calling a local licensed company to get a fair and honest price.

I think the app is very well done and a great way for contractors to fill gaps in a schedule

I love being apart of the Lula team, great place to work!

You can get a pre-authorization for a job. After the job is completed they will walk back the authorization and not pay you what the pre authorization amount was. They are looking for people who don’t know how to do jobs. not professionals. They pay that way as well.

Let’s start with when they hire you. They will lie. I mean bold face lie. When they say they have hundreds of calls a week that is bold Face lie. I was a pro for 8 months and ran about a dozen calls during that time period. And almost every single call someone from Lula would call and tell me my prices were higher than their “average prices”. Note to all pros, their “average prices” come from pros that will probably be out of business or not working with Lula because they will eventually figure out that driving 45+ minutes to these Lula calls (and not getting paid anything for the drive time or going to get parts, which likely won’t be approved anyway) and only making your hourly with a bogus mark up on parts is not enough to run a profitable business. So Lula boasts hourly pay that the pro must to pay gas, van insurance, general liability insurance, workers comp insurance, taxes, still pay the hourly rate for the person on the job and have a profit at the end of the day or extra money to service your van? It’s not there! Lula only cares about their property owners, NOT THE PROS! I had them pull me off a job because they didn’t want to approve. 45/5 capscitor that would’ve gotten their tenant back up and running. A truck stock part that I had ready to repair. And since they declined the repair, they used a slimy rule they have that if you only diagnose then they only pay $75 for a diagnostic rather than the hourly rate they claim to pay when you accept the job. And as a pro you have no say in this decision. So you still drive however far the distance was (for me this particular job was 40 minutes away) and they pay you far less than you expect. Lula is a scam company for pros. Don’t get sucked in. They pay what they want and are cheap as can be. I’ve even had jobs magically disappear from my completed jobs list and not get paid for them after spending two hours on site and another two hours round trip driving back and forth (which again, they don’t pay you for that time!) I sent over a dozen emails trying to find out where the job went and finally had to tell them I was taking a lien on the property to even attempt to get a response to get paid. I’ve had work that I’ve completed and then been told by Lula that they are not paying me for the work because “they couldn’t bill a customer for removal of 30 gallons of water from an attic drain pan during a 100+ degree day to get their tenants ac back running again.” When in fact I’ve not only billed for this bef

I’ve been a provider for a few months now and I’ve only had three jobs in the RDU area (NC). I am licensed so it’s not a matter of myself not qualifying, it’s just not a very popular platform. They do work with you when it’s a far distance, and they’ve paid my labor costs in full with no fuss. I like the idea of the service it’s just not much volume as of right now.

Horrible Company unprofessional,poor communication and payment very bad . Never join in these company is very unprofessional.

I originally contacted McKenna W. in October 2022 about becoming a provider for their network with her looking at all these work orders in the area. I only received 4-5 work orders all hours away after being told my service area in New Hampshire had lots of work. I was told if I have competitive rates I’d get more jobs upfront, but they also have a rating system for contractors. They had no work or out of the area work paying very low and most required licensed trades. I have all the back and forth emails with them telling me why it could be happening and don’t worry they have more down the pipeline. I just deleted the app after reaching out to support one final time asking what is going on. They saw my portfolio of work as a maintenance technician for multi families since 2012 and promised me all sorts of work with nothing that came from it. The first time around McKenna loved my photos said to submit everything else and then my application was denied, after weeks of not being able to get ahold of her they had a conference/summit and apologized, telling me it should’ve passed and to attempt it again. It did pass finally and they said there was an error on their end, but after that like stated before there was very little work and all out of my area of operation which was clearly checked off. This company wasted my time, and should not be used in Massachusetts or New Hampshire areas.

I believe Lula wants professional services without the professional pay.