MailerLite Manager

I opened a Mailer Lite account for my biz emails but it’s very difficult to connect my domain. When I click on the help button, it directs me to articles to read. If I want to chat with someone, you must pay a subscription fee. I clicked on the free help to just send an email but the site never directed me to the email address, only to more articles. I read the articles pertaining specifically to my issue and still no connection. Once I transfer my contacts to Wix, I’m deleting the account. Such an inconvenience and delay in my email marketing automations.

I love that Mailerlite’s app gives quick and easy access to stats, last minute scheduling and a lot at your fingertips. I don’t love that you can’t edit your campaigns on the app.

The Mailerlite app is beautifully designed and works great!

Honestly, if I could afford the yearly subscription right now, I’d get it. Hopefully in the near future! The only thing I think would make it even better (or maybe I’m just not finding it and it’s already available) is to have an option to get notified when a user fills out a form. Like, “so-and-so filled out a signup-form” or something like that. Still, it’s really great for those of us just starting out :)

Easy for marketing specific item!

Este programa es fenomenal. La interfaz de usuario es mejor que la de ptras plataformas digitales de email y la sencillez también es muy útil. Hasta ha sido calificada mejor empresa para trabajar de manera remota 🧡

I like mailerlite in general but use the desktop version. The app is ok but it’s limited so that’s where the frustration lies with it. Apart from that it’s so messed up that they don’t offer customer support unless you’re a paying customer. This has actually caused many of us to abandon their platform because we get stuck, (esp with domain authentication and creating dns records) and their customer service is unavailable. As a business person, this is bad business. Because I find myself having to leave the platform for other platforms that offer better service. They could have easily converted me to a paying customer if they served me as a free customer and gave me a good experience, proving their trustworthiness as a company. It’s been disappointing. My email has been locked up for over a month bc of not being able to get it authenticated with my domain, and they’re not helping me. Why would I give them more money if they won’t even help me from the beginning? In my opinion this business model is hurting them, not helping them. They USED to offer great customer support.

I can manage thr newsletter on thr go

Good to check what you are sending but annoying that you cannot edit content live in the app

I’ve been with ML for years and since their ~2021 revamp to the “New” platform, things have seriously gone downhill. pricing has gone up dramatically, even further long time customers. More importantly and relevant, they have not added much of value. I still cannot send campaign from my phone. This app usually has major bugs. For example, today nothing loads. So I might as well delete it. Very frustrating.