Marantz AVR Remote

Latest update has removed all ability for the app to connect to my 1609.

So many features in my SR6015 amp yet so difficult to navigate with this app. It’s an essential extension of a unit with such a limited built-in display and basic, dedicated remote functionality, so the app must be considered the main controller and designed with the respect that deserves. The UX is from the 90s and not in a good way. Difficult to determine why some pages reveal features some times and not other times without the need to exit the menu location to check. Surround Parameters doesn’t reveal the surround parameter options (eg stereo/dolby…) so this needs to be selected by the dedicated remote by scrolling one by one. So frustrating. Weirder is the ‘web control’ pathway that mirrors the functions of the app but in a browser-like experience with almost-identical menu branches and options - but not quite. Remembering which options are available in the app and which are available via ‘web control’ requires hours of frustrating self-training. I’m almost qualified but not sure I’ll ever fully get the hang of this. The sliders require surgical precision with no haptic feedback or intuitive response to inputs of speed variability. It also drops out regularly/can’t find amp on wifi network. Don’t have an issue with other smart devices on same network, so it’s the app or the amp or both. Do better Marantz. If you reduce unit or remote features they need to be reasonably functional and convenient within the app. It’s a necessity in a product of this calibre.

My NR1609 not connecting to wifi manually or with iOS devices. Has been broken for months now

There’s a lot of functionality in my new NR1711. Very hard to tell from this app if there is an overall vision of how it works, or if all the functionality is covered by the app. It’s a bit of a laundry-list. It’s a very important asset for promotion and use of your very interesting hardware. I suggest Marantz puts the effort in and gets some gifted UI designers to collaborate with your engineers to rework this.

So I couldn’t figure out all the fuss with the app not working was going really well for a year. Firstly it started getting lag on the menu for adjustment. Then I added another sub to my Marantz SR 6014 had dual sub control was great my wife could turn them down when playing music then one day bang gone only 1 sub control and has been for 3 months. It was so simple for my wife to adjust and adjust back now it’s not wife proof can get answers from anyone all firmware ia up to date on both app & Amp I’ve googled daily turned everything off even reloaded from the audessy app. I can tune both in the menu but I don’t want to it’s not wife proof that way. I’m Lost confused and unsure both subs work but one control only. You would think for such a huge brand and trusted brand I’ve only ever owned Marantz the app should be flawless. Come on Marantz make this work. I don’t care if I have to pay $50-$150 for the app if it was seamless. Help help help

I’ve used it for years for my SR7007 and it just stopped working mid 2021, meaning the AVR disappeared and can’t find it anymore. Trying every month and it still can’t find the AVR. Please fix it!

Can you please update or fix this app. It’s rubbish. I spend $5k on a system then having to rely on this app is ridiculous. Reflects poorly on Marantz as well as a product.

The app shows the AVR off and is not able to be turned off or on. SR7010. Eg If I use Spotify to play a list, the amp turns on and plays as expected. However the AVR show off in the app, is useless. You need to unplug the AVR to restore the functionality.

Worked well on my iPhone 8, but is no longer working on the latest iPhone. It detects the AVRs, but it will not display the control screens any more. I have deleted and reinstalled the app, and the behaviour is consistent The other beef I have with Marantz / Denon is the terrible and very primitive google assistant integration They make great stereo hardware, but the software is lacking What’s worse? They don’t appear to be listening to their customers at all

Don’t get caught up in the very old reviews. I nearly got put off from buying my receiver because of these reviews too. The app works great, haven’t had a complaint yet. I use it as a quick easy app to change speaker settings.