Sajilo Bikash Smart App

They ncrease in my car insurance premiums without proper confirmation and clarity. Below are the details of the situation: 1.I understand that an NCD (No Claims Discount) letter is only issued if the same policy number has been in place for a year. However, in my case, since there were two separate policies, I was not issued an NCD letter. I assumed that, since both policies were with Marshmallow, this would not pose an issue. 2.My previous canceled policy had a premium of £210, and there was no NCD applicable. No other details about my profile have changed. Yet, the new policy provided to me has a premium of £260. 3.When Marshmallow reached out to inform me about the missing NCD, I checked for a new policy with Marshmallow and found one at approximately £230. However, I refrained from canceling my current policy to switch, as I wanted to avoid the £100 cancellation fee. 4.I want to clarify that I never had any intention of providing false information when purchasing my insurance. 5.Additionally, I contacted one of your agents regarding a new Light policy. Initially, I was informed that the monthly payment would be £257. However, after agreeing to proceed, I was told within minutes that the premium had increased to £357. This inconsistency is extremely concerning. I have always been a loyal customer, but this experience has left me disappointed and frustrated. I feel that the continuous rate increases and unclear communication are unfair. To resolve this matter, I request that my monthly payments for the Lightest policy be adjusted to £250. I trust you will handle this matter promptly and professionally. I look forward to your response. Kind regards, Vishnu

Worse insurance ever 0/1000

Scam Scam Scam I request no one international person buy marshmallow insurance they are accepted the international NCD but at time of providing the NCD certificate they didn’t count it and they didn’t tell you at time of buying the insurance and when you asked them for cancellation they force to continue it. I got loss and reason is marshmallow

Great Service. Reasonable insurance price

One of the best app for the Car Insurance

Good insurance and good app. But just need to update the app so that it gives notifications for messages from help chat. Now it doesn’t and each time you need to check back and by the time you do the agent is away with something and when they do get back, you miss the message again… need update to change this

Infuriating, opaque and ultimately failed to provide me insurance…apparently unable to grasp the concept of customer service

They have messed up my insurance 3 times. I added my girlfriend to my policy, and then added her claim under my name. They also reduced my no claims because of this.

It is Ok

They would give insurance in a third party app and would ask too many documents like income proof and if they found it is not upto their standards they would reject it cancellation fee or increase the premium. Don’t go for it. I would always suggest Admiral as they would only look whether you are paying the monthly or yearly premium correctly.