Matanuska Valley FCU

I am now the victim of the ERROR WHEN LOGGING INTO THREE APP, i was just sign into it an hr ago and when i open it up it said i needed to restart it, did that, now i have the DEATH OF ERROR, why can’t this app just work you do updates but it just makes it worst. Please fix this. Thanks

Guys need to update your app. Won’t let me log into my mobile app. I have done all the troubleshooting to fix it on my end. I have had this happen before.

Lots of issues logging in to my app. Sometimes it just won’t let me log in at all, sometimes it gives me an error code or a big message, and just won’t let me in. Please fix. Time to update.

I deposited my $65 Grocery check. I checked my balance. But unfortunately it shows only $31 in checking, I think the app is still broken & because it’s broken, it charged me the $38 withdrawal fee.. Not sure what’s going on.. When will this bug be fixed? It’s causing me to pay major fees that I did not owe.. When will these bugs be fixed? The deposits & transactions are not updating, it’s been almost 3 months so far.

Hands down the worst online banking app I have ever used.

It takes me at least 6 tries to even get to the part where I can submit the check and more often then not, the process fails. When I take a photo of the one side of the check, the screen fills with an ad that redirects to their website for some loan application. Definitely ridiculous.

Whenever I go to make a mobile deposit on this app, it’s a hit or miss on whether I actually get to make my deposit. When I take a picture of the check, it will often blow the banner ad up to cover the screen and I can’t finish the deposit. This an incredibly inconvenient bug and I wish they would fix it, it’s been doing this for months. It seems very arbitrary, and deleting/re-downloading the app seems to have no effect. Often I’ll have to retry another time and it will work. Aside from the mobile deposit thing, it’s pretty alright and I love being able to move my funds around from my phone.

I have nothing but problems with this app. Every time I try to use it I could’ve driven in my car to the store and got it done quicker. There’s always a problem or login issue . All they care about is the $500 promotion that keeps coming up in your face. I still haven’t got my task done. Try actually testing out your app with some real people and seeing how it works before you publish it

This app used to be user friendly but seems every other time I go to sign in the only thing I get is their strip with Covid updates. No user ID box or password box

Worthless app. They don’t support app calling them is a waste of time.