Maui County FCU

I loved the app for bill pay. The bill pay option has been removed. Big bummer.

The “cards” feature is always unavailable. I was able to use it once or twice before but it hasn’t worked ever since. It’s the only feature I need besides the mobile deposits. Please fix. Thank you

After getting through the very long automated system they picked up & ended the call 4 times before I got through to someone. As if they just picked up and hung up the phone… very weird. Once I got a rep on the phone she was great, however, because of the horrible online system of pulling up pdf short reports I had to call her back. I have a bunch of fraud charges on my account and I can’t get through to anyone. It’s been 40min now and I’m still on hold. On top of that you can’t re-set your password in the app. God forbid you actually try to wait 40min on the phone remember they make you press “2” every 30 seconds to “keep your place in their que”. Such a joke of a bank do not use these guys. If they fix this then I’ll re-do this review. Until then it stands.

Simple Thank you Team Mcfcu 😊

the app needs work.

Amazing people amazing service and this app just makes it so much easier to transfer and handle your money. Hopefully they don't change the rules back to how it was. Since covid hit they made it so much more helpful with transferring and handling your money. No more bank stops unless your cashing a check or depositing in another account.

I always get a “can’t process right now” EVERY SINGLE TIME I TRY TO TRANSFER. Why even have an app at that point!?

I can’t get it to work on my iPhone