MBTA See Say

I like the idea of this app, but you have to go through too many steps looking for things that may be non-obvious for use in an emergency situation, especially if you need to use it without being obviously focused on your phone for a long time.

I have sent a few messages in, unsure if they were resolved or not. I recently sent a message choosing the “comment or complaint” option and was messaged back saying to use the website. I don’t understand why there would be a comment option if it leads to nowhere.

Great app to promote public safety.

I reported an unsafe person on the train and didn’t get a response. They are just wasting everyone’s time and money

Kudos to MBTA police for being so responsive.

Transit did not make contact with the two individuals who are loitering on the Clarendon St of Back Bay station. This is a safety concern, Will contact BPD

I reported an incident and Transit Police responded quickly! I love this app and I hope more people download this it can make taking the T much safer.

Absolutely nothing happens as a result of any report filed. This app is to give the illusion that the T cares, which they do not. There’s zero police presence on vehicles and in stations and no enforcement of mask mandates.

Some of Your MBTA subway drivers are horrible!!!!!

Great app that allows immediate contact with MBTA police discreetly when needed. Powerful to let riders share what they see.