Medicap Pharmacy

Norwalk location doesn’t show up on the app. There’s no way to change your preferred pharmacy (or that I can find). You can’t add RX info to look up orders that have already been placed.

The zip code search is remarkably poor. While standing in the Medicap pharmacy I wanted to use the app only found 2 locations that were 25 miles away. Yes I had the address and zip code for the store I was standing in. So I tried other very nearby zip codes none of them found the store I was in.

I added this app and was trying to find the one close to my house but it would not find the one I go too it’s very frustrating

I’ve tried unsuccessfully for two months to submit refills using the app and it always says unsuccessful can’t find Rx number but when I call the pharmacy they say they have it.

Same as other reviews 2 years later. My pharmacy has been around longer than a decade and cannot be found on the app. So frustrating.

Don’t like doing this but when I spoke to Jackson he turned it around on me saying that his staff verbally confirmed my address! They did not confirm the address and as a matter of fact it was a tech in training I spoke to that I asked if my meds could be delivered! If (which I am 110% sure she didn’t say my address) she may have asked if my address was still the same. Which I would think they would have a updated address on file because I have to show my ID every single time I drop off and pick up my meds and it is on my ID! She did not at all ask or verbally say my address, so now I get to go a month without my meds that help me function because they sent it to an address that I lived at 15 years ago! They should be ashamed of themselves for this! I can just suffer for a month that’s fine my issue is now there is 2 prescriptions in the hands of the wrong person or on the streets! That really upsets me! I am totally frustrated that this happened! I am 100% not the person to blame for this! The techs there are! They told me to call and file a complaint with the post office! I have been on hold for 2 hours now waiting for the post office to answer! I sure hope whom every got the meds did the right thing and returned it to the post office! I will no longer use Medicap and I definitely will never, ever have my meds delivered because I never want this to happen again! Very frustrated! They need to do some training over there starting with the first person I spoke to an asked if my meds could be delivered 2 weeks ago!

Keeps telling me that a verification code has been sent but I never receive it and yes I checked my junk mail.

App won’t let me re-order meds unless open refills. I have go to pharmacy and request or call dr to send in prescription. Can’t see status of prescriptions in process/filled. No cost information. Really has provided zero value to me

The barcode scanning does not work. Meds are listed in multiple places making it hard to discern the last Rx. Maybe I just need training. Super disappointed. Picking up the phone to call in refills.

It’d be nice to be notified when it’s time for a refill. Or show when it was last refilled