Meeting Owl

So frustrated with this app. Very unreliable.

I used the app to upgrade the software on our original Owl camera, and that provided some very helpful additional functionality! Be sure to upgrade the software!

The fact that this device could have easily been made to be more user friendly as a plug and play device, rather than having to rely on a completely separate app AND needing Wi-Fi to download simple firmware, which also means that in a corporate environment I need to involve my network security team to whitelist this kind of device, I cannot justify the price on something like this. There are far better all in one camera, mic, and speaker systems. It’s a very unnecessary ancillary device.

Beyond functioning as the only tool for connecting the meeting owl to net work, the app itself is fairly useless. There are three or four options you can manage inside the app, but what’s missing is the ability to run the meeting owl from a tablet. Now that USB-C is the standard there must be a quick way to build a remote camera functionality into any USB-C enabled tablet. The bandwidth is there, but the app isn’t. As someone who uses this device in remote locations all over the world, the less I have to carry and the more free I am to move around and interact with my constituents during a presentation the better. This is no longer a “ luxury product,” it is essential to community building and communications around the globe. If meeting owl wants to stay on top of this game, they need to improve the user experience along with their hardware.

This is one of my very few reviews I have left in my life because I was fascinated by how impressively terrible this app is. I can’t connect my owl to a network and errors out every time, telling me to power cycle it. After doing so, the result is the same. Can’t update it even using the offline updater because just like last time, it gives me an error. If you even breathe with the app open, you get an error. I am disappointed in this app and I know a company of your caliber can do better.

This device is massively buggy. I could not software update so tried a factory reset but now it is bricked. Total junk avoid like the plague.

We have big conference rooms in our building and have a few of these after the latest updates our owls can’t pair. Support is nice but isn’t helpful with this issue

This new app version is worse than a steaming pile of garbage. Why can’t I control my owl through the app? Why can’t I do anything or even connect to all my owls to check for upgrades of turn off the pano 365? Why does this app make such a decent product almost unusable? Why? Please restore functionality to this app so I can actually use and control the owls and pair them when I need to.

I’ve made multiple attempts to update the firmware (both “online” and via the direct Wi-Fi transfer) and it never works. Contacted support and they don’t respond. Because of this horrible experience I will ensure my organization never purchases any MeetingOwl products ever again.

The owl is a tool with few competitors, and that is clearly a bad thing. I’ve been using owls as an IT pro for about a year and a half. The quality of these camera is terrible, and the fact that you have to connect to this app to set it up, turn off the 360, manage controls is inconvenient. Pairing owls together is no treat in the app, and the functionality is poor at that. We’ve been trying it use with the whiteboard camera from owl labs and highly recommend just going with Logitech— a trusted name in the space with quality to match.