Meridian Energy

Can’t access even after log in , so didn’t pay for last 2 months,

Doesn’t work. Can’t login. Useless.

This app seems over-designed and under-tested. I can’t see whether or not I’ve paid my most recent bill; I can’t see how much I owe on my account; I can’t see when my next bill will be issued or due for payment. Without this basic functionality, I can’t see the point.

Can’t understand why all my previous import export data has vanished. Would also be much better if import and export data was displayed on the same tab.

Keep on saying they’re rolling this out to customers, but it’s been a couple of years since they made the app. How is it taking this long??

Took an hour of my day to finally get access to my account so I could simply find out how much to pay on my bill. For some reason Meridian decided to change the email address the account was linked to into my exes email address. Have since cancelled my account with Meridian.

Good app, Tf! Now we have to add credit card first before paying online and app. Feels like yah trying to chase your old customers away😂🤣🤣

Would like to know why after trying several , times to log in only to be told “try again” At 93yrs of age and trying to hold it together , I have already got the app, which is very nice. I have been with meridian since the change over from Christchurch Electricity Department was in use — back in the day, have I been so annoyed . What is the holdup !!!!! Granny 93 ! Nicknames???? Creepers ! Now it’s the nicknames ??

Got an email saying my account is ready to use on the app (which I didn’t know existed until I got the email). Downloaded the app and tried to log in and it tells me my account isn’t ready for the app and to wait for an email... 🤦‍♂️

Despite having been invited to try the app by Meridian.