MissionSquare Retirement

I’ve been trying to access my account for a while now. None of my saved info works, the biometrics login constantly disconnects. When I ask to reset the password, tells me my ID is wrong. When I ask for the ID, tells me the password is wrong and the only way to fix seems to be to call them. It’s 23 years into the 21st century. Come on! Ugh.

Almost impossible to get into this app. Constant errors. Tells me I don’t have an account. Works 1 day, doesn’t work the next 3. Pita.

I would rather go to the website. This app is the most pathetic that I have downloaded in some time.

Once I finally make it into the app, it’s great! And I would love to be able to view my balance more often, however the app never “remembers” me even though I am constantly turning on the biometrics login and saving my password. The amount of times I have had to go in and change a perfectly good password because it doesn’t remember is crazy! I don’t know if it’s a bug or just me, but I feel like I always have problems logging in.

Six months on from October, and all the same problems remain. Check out Jane Buff’s review from October 20. Still a janky app. Still waiting for a better update (like all of us are waiting for our City’s 3rd pay study to tell management we are still being underpaid…)

New company uses MS for retirement accounts. The app won’t even let me login. Keep getting error code 1813. This is unacceptable. I would 1000% stick with Fidelity if I could.

I enjoyed using the old app This app makes it an arduous task Need to look at other companies apps There has to be something better out there

Both this app and the company are amazingly underwhelming! They don’t seem to care since they haven’t fixed anything for years, that must be the perk of being the sole investment instrument for many public entities.

Fix your app. Hope you manage money better than your app.

Unable to pull up site - says Prototype??? I used to use this app from my iPhone all the time but now it is useless- DELETE