Mobility On-Request

The favourite trip can be saved but cannot be used afterwards. What’s the point of saving the favourite? Also the whole Mobility on-request system is a crap. I need ti wake up at 4am to book a ride for 6am. Is this customer service? The MAP used by the driver is also horrible. The destination location is never correct. I have to run 🥵to the “pickup” point which is not where I registered. This is not safe for the passenger. Many times I also need to “hold the hand” of the driver to get to the exact location where I want to be dropped off. Moreover, the route suggested by the map to the driver is NOT the shortest NOR the most efficient one. Please tell the drivers to use Google or Apple map instead.

The app keeps bouncing when I click “Book New Journey “

This app works perfectly now, the bad reviews are probably from earlier.

I’ve been using this app for a bit, half the time I gives me “no drivers are available” yet I watch a bus pick someone up right next to me, and drive down the EXACT SAME ROAD I’m heading.

I was able to make my account, but when I go to book a ride THE APP CRASHES!

Useless

Is no one updating the app ? No matter how much I try I cannot book a ride. This app is useless. Use a little money and update it!!!

I can book a ride no matter what I try, please fix it!

I was able to make an account, but I cannot book a ride. I keep getting an error saying no ride service can accommodate my trip.

1. Can’t register via app - constant loading screen 2. Called in and was registered over phone 3. Confirmed email address via hyperlink 4. Upon attempting to login for the first time I get the same constant loading screen * Worth noting I restarted app multiple times, deleted and re-downloaded app as well. Tried all of this from my wifi as well as LTE - no improvements. My wife followed the same process with the exact same result. Terrible app.