Moda Operandi | Luxury Fashion

This the worst online shop ever!!!! I placed an order more than a month ago and still didn’t send me my order promising to do it near future. DONT INSTAL IT, DONT USE WEB SITE, they are cheaters

iPad Air 2, 11.2.1 After the update - bad quality of photo ((

Most retailers offering free shipping This is so disappointing I Amy not repurchase because of shipping cost

As much as I love Moda but you guys have to do something about your app. It’s awful. So many bugs and ruins the experience. I never want to shop here anymore.

it doesn't work!!!!!

I have had so many issues trying to log-in. I have reset my password numerous times and still have an invalid password error! I am going to uninstall and reinstall (fingers crossed) it will reset and accept my updated password(s) which I know I will have to reset again but hoping it will finally cooperate! I unfortunately lost an entire cart of items when I realized I was not logged in, and then upon trying to log-in, am not able! I am however able to log-in via the web, but App would be much more convenient!

They really need to stop with the prompt to enable push notifications every time you go to the home page of the app. I could see an initial prompt when you open the app, but every time the user goes back to home is absolutely irksome. When the user has seen all the product in a category, it should be clear that you’ve reached the end. We don’t want to see repeats. We don’t want to doom scroll. The product they sell is great and I haven’t had any issues with shipping. Taking off 2 stars for the poor user experience and lack of respect for their customers time. I would shop the app more if it weren’t so annoying.

Want to love it so much as LSD is my idol but this app is infuriating and to not invest in development for luxury fashion/lifestyle feels so off brand?? Password reset, login screen issues abound, error messages that don’t make sense or can’t be resolved, and the inability to scroll photos in full screen mode drives me crazy. Pls add scrolling and zooming abilities including in thumbnail/list view (like Saks, etc.) so we can scroll through all the product photos without having to click on each product by one at a time.

I can always count on MO for having the best pieces! My “Go To” for knowing I will be chic and always super excited about my purchases. Their return policy is the best!! I love their trunk shows, where I find designers off the radar and I am always delighted.

I called with an issue and literally within 1 minute the problem was resolved. This is how customer service for luxury items is supposed to work.