MOL Plugee

One of the worst EV apps and services I had the displeasure of using. Stations don’t work, there is no way to identify which real station corresponds to the one in the app and the client service, although polite, could not help at all. Very frustrating…

The app is not optimized for different phone screen sizes. The password reset form could not be used, the “Next” button did not work. I tried creating a new account but failed when adding the card as payment method. Tried two different cards, on tho different Iphones (XR and 13 pro). Please fix asap!!

Accepta doar card de credit?!

Statia este ocupata, dar in aplicatie apare libera

Buna ziua Vad ca statiile de incarcare de la km196 de pe A2 nu apar in aplicatie. De ce ?

After i used the app once I cannot open it again as i received an error message. I tried on different phones with the same result. Morover, the staff at the Mol petrol station said that they cannot help as is an independent business and nobody trained them. I do not undsertand this: it is call Mol Plugee is their logo and they have nothing to do with Mol? So: no functional app, no services on the petrol station Bonus: the client service i managed to call said is my fault

Aplicația nu functionează !

Nu pot găsi un singur aspect legat de aplicația asta - și de rețeaua de stații de încărcare Mol - care să poată fi considerat bun. Aplicația pornește încet, se conectează încet, deseori nu se conectează deloc. Stațiile de încărcare sunt prost întreținite, unele sunt nefuncționale de luni de zile. La altele sare siguranța după 10’ de încărcare. Inutilizabil. Făceți-vă un pustiu de bine și planificați-vă deplasările evitând stațiile Mol. Cred că de fapt chiar vor să descurajeze electromobilitatea.

Start the app and you see a loading animation for a full 20 seconds (with excellent connectivity). I guess this is a feature for dial-up nostalgics. Otherwise usable, but there are other steps in the app that also take very long.

Ügyfélszolgálattal beszéltem, mikor várható, hogy a MOL Gold kártyával is fog működni, elvileg fejlesztés alatt van, gyakorlatilag ahogy nézem az alkalmazás release notejait, várhatunk rá még 10-20 évet …