Moofer

I have just bought the app for my VM S5. I cannot even download my bike onto the app, waste of £10! Sadly there is not an option for 0 stars for this review.

Frustrating to find out, through Reddit, after paying that it isn’t fully compatible for the S2. Can’t see any reason why this could be made clearer.

This app doesn’t work on an iPhone model that claims to be supported. Repeated attempts to contact the developer have failed to get any response.

Such a disappointment of an app, in the beginning it worked but with new update, it has been months that I am not able to use this app. Without the ability to change the speed Limits of the continent you’re in, there’s no point to waste money on this app. Stick to the official Van Moof app, this app is rendered useless for more than a year now despite the updates, that still block the speed.

The latest update has been a disaster. Connectivity to bike now very slow or temperamental. Battery information incorrect. Crashes frequently. Please reverse the upgrade or refund customers. This is not the app we paid for.

App didn’t work before now it’s still crap and no login!! No support! Your website is not working!! Refund me please

Version 4.0.0 won’t let me login in due to “invalid credentials” nor will it of the website let me reset my password. The app is now unusable!

Just spent a tenner on this and I cannot enter my email address to sign up - I enter my name in box 1 and it automatically jumps to the password box when I try to enter my email address. Can I get a refund…!?!

App does not work!

None of the support chat enhancements are present and a chat started over a week ago is still unanswered. The app only logs me in 1 time for every 3-4 failures, and then it states there are no bike associated to me (there is a bike). So not working + no support = bad review and refund request. That’s a shame!