MOON MiND Controller

I just updated my iPhone 14 Pro to the latest iOS 16.2, and suddenly it’s causing my 380D DAC to shut down. I think it’s related to the MiND and the MiND controller app. If your iPhone goes into screen saver mode and you open it back up while it’s streaming to the MiND, it causes the DAC/MiND to completely shut down and turn off. You can use the app then to turn it all back on again. I’m running the latest MiND controller and have an internal MiND2 unit.

Love this app & our Moon Ace when it worked well - now it keeps not being found when it’s connected to our network we get it back just for it to disappear again & I can’t reach help on the app my report won’t send.

Since the last update the remote control function does not work. I can instead lug the Ace unit and the remote feature will work for 24-48 hours and then the app can no longer get find my Ace on the network. The Bluetooth feature to steal music still works. I have reset the settings to factory, firmware update and confirmed WiFi network settings multiple times.

Basic controls all work. But why does Tidal library have a sort function for My Music but Qobuz does not for Favorites? Why, when choosing an album from My Music in Tidal, must I go back to the top of My Music when I back out? (I already scrolled past all those albums and want to continue scrolling down.) I think if the programming team actually used this app - can they even afford Moon gear? - it could be way more functional. Or maybe if the Simaudio people used the app.

I will give it 3 out of 6. But only due to the signal/music quality when it works. Had a Moon neo mind 1. Absolute hated both the hardware and app. A disaster product. Barely ready for any serious release to the customers. Countless mails exchanged with moon. I compared my moon unit with a DCS unit as moon claimed the problem was related to my network. DCs worked without issues at all. Send the unit for check after consulting the danish distributor after reaching out to other Hifi people via various forums etc, and they apparently found something as they offered my a new mk.II unit. Despite they claim all was ok. This mk.II unit is much better. Gone is the constant lacking and waiting for the garbage app to reload. But. Still the app will freeze up. It app does not like to go in sleep mode or you leaving same and the iPad goes in “sleep” mode. Then it will over time start to be slow and again this reload thing comes back. Front LEDs of the hardware will stop to indicate any real info. It is locked in the last bit rate before it froze up. Secondly it cannot go in standby via the app. It will state same but won’t. App won’t be able to locate the unit on the network either. Front button for standby will also stop working. Work around so far. Reset by powering the unit off and on via the main switch. Developers have improved the app greatly. First generation hardware and app sw I hated. Second is much better, but still have issues. I fail to understand how this are accepted by moon. My unit is an entry model. I got it as I wanted to explore the streaming possibilities and the hardware had received decent reviews. But same sw and app is used for their high end products. Now. Positive things. The implementation of the browser history is great. So you can go back to start with out hammering the “one step” back icon. Signal/music quality is in my ears excellent. So please fix the reload issue, network issue and the bug with the unit freezing. With the present condition I won’t go for moon equipment in the future but will look elsewhere. DCS, Naim etc. Regardless they double the price.

Moon makes exception audio equipment. That said, this app does not match the quality of their gear. It gets the job done but lacks the polish of their industry leading hardware. That said, the only feature that is critically missing is the ability to utilize the Tidal Track Radio feature. Tidal’s music discovery is amazing and the Track Radio, which is the ability to start a curated radio station from any single track, is the best way to unleash this discovery. It is a huge omission from the MIND2 that this is not supported. As a result, I resort to using Tidal on my PC via USB, which means I miss out on MQA.

Used with a Mind 2, the app is now stable and straightforward to use. I use it only with Asset upnp and tune in radio: works flawlessly with both on all source material. HOWEVER, both reliable access and stability depend on having a wired internet connection. On WIFI — with an excellent router and solid signal — the Mind 2 and app did function, but often did not connect without multiple attempts, and there were some streaming interruptions. With wired connection direct to the router, no problems. Next update should include a home button and source button on all screens. After today’s update, you may need to run a firmware update on the Mind2 itself; otherwise the app may lock up, as mine did. After updates, all runs well.

Spent 15k on a Moon 780D Dac Great hardware but lousy software. Always unstable connection whether WiFi or on Ethernet Software disconnects Hate it

Sadly, this app does not provide a way to access Tidal's TrackRadio feature. A terrible omission for an otherwise good app.