Motocaddy GPS

I just bought the M5 GPS. It GREAT on the course in my experience BUT the App is rubbish. - you can’t show the entire round on one screen, not even 9 holes - it shows on the summary page Fairways hit and greenhead, but even though I entered the data, the overview per hole shows an X at every hole - Doesn’t seem to be any aggregate analysis information overtime…eg progress in the last month, this round compared to last round. Basic stuff you see in may apps I’m disappointed…. Given the success of the product itself, this software backbone needs to quickly and urgently be brought up to par (no pun intended). It wouldn’t seem to me to be an expensive upgrade as all the data is there.

Sent a couple of support requests, no response. No point in giving an email link if nobody is behind it to action.

Used to work fine with Apple Watch but not available now

Useless now, have to keep deleting & reloading

I have to delete the app and download and reload every time I use it with my new trolley.☹️

So bought an M5 connect which uses this app to connect to for pin and distance etc. I might has well have bought an M1 as to connect to this app is really difficult. Out of 10 games I’ve used the trolley, I’ve managed to connect the app twice. The connection between the phone and the trolley is ok as it comes up every time, but trying to get the app to work is a complete waste of time. Not sure why, but I’ll never buy another Motocaddy again and this is my third one. If Motocaddy are going to expect players to use their app, then surely they can get it to work 99% of the time. I could have saved myself a couple of hundred £££ and the stress of knowing whether I can use the trolley for my distances or not. Feel very let down

Free subscription to performance plan has expired and will not allow me to renew. Dont they want my money? Sort it out please!!!

Pairing seems to have been fixed now, can use trolley as intended

Since my IPhone upgraded to IOS 17 the motorcaddy app has stopped working. It allows me to select the course then when I try and pair device it reverts to phone main screen. Come on Motorcaddy sort this out!

Downloaded the app on the back of purchasing an M5 Connect DHC in the Black Friday sales. The app will not pair with the trolley so the whole GPS function is not usable and is the only reason I chose this trolley over other options. Contacted support to be told they are aware of the issue but have no timescale for an update.