This company has changed
Like many others I called Allstate Roadside which I've been a member of since 1980 which is stated on my card. They sent Redline Towing who showed up in a reasonable amount of time but that's the only good thing I can say. The driver made me (68 year old) push the car off the driveway while he sat in the car and steered. Keep in mind this was on a sub-zero day. He loaded the car onto the flatbed truck and drove off. The driver then called me to come meet him outside. He demanded $75 because Allstate won't approve the claim. I didn't care to argue out there and would just call Allstate to straighten it out. Allstate said that Redline told them the car wouldn't go in neutral and they had to push the car because I refused to (I did and have a witness who saw me). If the car couldn't get in neutral, nobody would be pushing it! They said they had to use a wench to get the car on the truck. The starter was the issue and the claim was for a non starting car. How else would the car get on the truck? Bottom line these guys are liars and thieves and Allstate is just as guilty for not vetting them properly. I have read all the other reviews from Allstate members so this isn't a one off situation. I have opened up a case with Allstate and will do my best to make sure they drop this company so others aren't subjected to their deceptive practices and outright lies. If you have a choice don't use Redline Towing or Allstate Roadside!!!