Mutual FCU Mobile Banking

I am extremely upset, the Zelle option is not available no more after the system “update”. I strongly believe that is something that should’ve been kept.

cant login to my account since the update. it keep saying wrong credentials!!

These features are just amazing. I can do everything I need without having to leave my house. I really enjoy the look and feel of the new app.

I recently tried to get into my mutual app but it’s keeps saying “we are unable to Validate your information. Please try again or check your login credentials are set up correctly in online banking.” But when I put my information in it’s not working. It’s the system shutdown right now or not…PLEASE GET BACK TO ME!!

NOT HAPPY! With the way it just randomly forgets your facial recognition is turned on Password reset doesn’t work etc.

We appreciate the simplicity of the overall banking system ; not bad.

Every time the app updates i loses my log in information. I been using Face ID for so long I forgets my password and ID and now that i wants to Recover or Change it the request never send to my email. Its 2023 and this problem been going on for years and needs to be Fix Immediately.

And want let me do my later version now I can’t even get on no more it want let me use a later version I can not afford to buy another phone there has got to be away to use a later version . There is no since in y’all keep on updating when people can’t afford ios13 I cant

Easy to use

App is down what seems every other week