My Claim

App worked fine then had an update done, ever since then doesn’t log in keeps saying “oops our system is currently not working “ been like this for almost 12 months. Return to work don’t know why, so unable to log in

I am trying to download the app, it stuck on installing just spinning the circle Please let me know, what other way to download and also which web link to upload the documents

Why on the earth is there a link called ‘is your medication an opiod?’ What useless information is this. 1 star

Unable to use the app as it says it needs to be updated but no update exists

It never works

Have emailed RTWSA and my case agency, no one can help with phone number login. Please fix or allow email/account login access!!!!!!!!!!

terrible, no notification for received documents or processing updates, wasnt advised I would be sent a cheque, wasn't prompted to check you had the correct address or banking details, medical services team unable to access app. You’re better off not using it at all as it only makes things more difficult.

After I pressed the login button, the app directs to another website, but the website is a blank screen. I’m using iPhone 12 Pro

No stars if I could. It never sends the verification text and there apparently nobody that can assist.

So much easier to be able to take photos of my receipts on my phone and upload it to the app. I can also see who is looking after my claim, so I know who to call. I also updated my email when I had to make a new one.