My Home Starlink App

This app didn’t work well to begin with now it never works

This App is not reliable at all. In this day in age, with the technological advances available there is no excuse not to have a more detailed and reliable way of controlling your alarm system from your IOS or Android device. This is why many people are choosing Simpli Safe and Ring Alarm systems over this antiquated and unreliable technology!!!

Please update the app.

Sometimes is works, sometimes it does not. It only does two things, arm or disarm my home security system. I can’t believe I paid for this as an upgrade. It is totally unreliable. I wish the developer would take these reviews to heart and fix this piece of crap.

I’ve used the Star Link app for several years now and at best it’s been unreliable and at worst dysfunctional. I’ve had an alarm tech out several times but nothing they do seems to stick. I’m about ready to throw the whole thing out and start fresh.

UPDATE: To get this to work I had to enter my account information, then deselect the account entry, press Home, and when it complained that I needed to select an account, select it again. Don’t ask me why, but that appears to have worked. I have this application on my Android and it works absolutely fine, though my credentials were wiped out (apparently) with the last minor update. Does not work on this iPhone and I’m putting the credentials in off the original card given to me by our alarm company that I also used for my Android phone that does work. Thanks for the low quality job.

Lots of bugs that needs to be fixed could be a great app

This has been great until about 3 mo ago when it started acting up. Today it just bugged out altogether and won’t reload! Ugggg!

Awful, doesn’t work half the time. I can deal with the lack of being able to choose arming in stay or away modes, although that would be nice, but this app is not reliable, and in home/family security reliability is kind of important. The creator needs to delete this app or fix it.

I’m currently trying to use it - my dog needs to be cared for - and I have no way to let someone in the house! It keeps saying try again later. I’ve been trying for 40 minutes, I updated the app and still nothing!! Fix it!!