My Invisalign

Very useful to be able to edit the wear time afterwards. I often forget to toggle the counter after putting my aligners back in after a meal.

After update doesn’t work

The only good thing from the app is the access to your ClinCheck Plan. Other than that, you can’t rely on the chronometer because it stops with no reason, sometimes it starts by itself.

lädt und lädt und lädt, geschieht nichts. habe mich dann über ein webbrowser registriert und klappte auch. aber mit der app geht gar nichts. erhalte auch keine support rückmeldung obwohl mehrmals über web angeschrieben, da support in app auch nicht geht.....!!!!! was soll das?

I have invisilign lens, which according to my doctor is quite new feature. It does not work on my iPhone 12 Pro ( confirmed by my doctor when I called and said I’m unable to take photos because the camera rotates when I try to make pictures) I contacted invisilign support through app and received no reply!! Why you even give the option to contact if no one will bother to reply? My doctor sent the enquiry and I’m still waiting and hopefully he will receive any updates regarding my issue. I feel by paying so much money for the treatment there must be customers support.

There is no option to manually select how long the retainers have been used for during the day, especially to correct if someone accidentally forgot to start/stop the timer. There’s a poor log section and in general it doesn’t feel highly customisable.

Tried 3 times with the selfie - kept saying that there was an error so never got to see how my smile might look

The app hangs on the login screen. You need to delete and download the app each time to use it making it functionally pointless

The app constantly logs you out so you don’t get reminders for when to change aligners. Also, you must have a data connection in order to time when your aligners are in/out, so if you’re in a place with poor signal, forget it.

App overall isn’t bad for it’s purpose, but it’s so slow and half the time it takes over 10 minutes and many tries to open the app and turn the timer off on the wear time… as I am writing this i literally wasted 10 minutes now by not being able to open the app to turn the timer off…