MY LIFTER

Won’t connect to Bluetooth it’s not holding ANYTHING!

One of four lifter units stoped working last month. Not sure why, but it consistently shows the “lifer is off or out of range” message when I run the app. Three of other lifter units are connected just fine. Checked to make sure all have powered; downloaded new version of MyLIFTER, switching ÁC for the unit but this lifter still does not work. not sure what went wrong. The red light keep flashing event after I tried to reset the unit to the factory setup by holding the button for 10 seconds. The platform was working last month. I sent a request for help thru the website and it has been three weeks there is no help! Hope I can get a replacement unit as we bought the house brand new and this MyLIFTER platform came with the house in 2022.

Installed the bronco hardtop lifter. Downloaded this app and could only pair with one winch. I’ll come back and change the review if the support works.

See above.

My main concern about this system is that there is no manual remote. If the app doesn’t work your screwed. My app won’t pair now.

I purchased this lifter, to help avoid having to run up and down ladders to put stuff in my loft. The unit runs very intermittently. Bluetooth connection is constantly going out. I have contacted support and still have gotten nowhere. Not sure I would recommend this unit to someone. Support can’t seem to figure out what is wrong with my system.I have contacted them again and I’m hoping they can get the squared away. If not I would hope they would at least consider a replacement.

One out of the four lifters won’t pair.

This system is very buggy. I have installed over 20 of these systems: I’ve had 3 work without issues. Tried several times to contact developer, no response. I contacted in Jan 2020, finally got a response July 30, 2020. Not very quick to resolve issues. Also noticed my review of the app was removed. (Probably because it was truthful.) Reviews on here cannot be real. Would rate 0 stars if possible. Update: December 2020. Tried giving these another try to see if any improvements. No improvement. Things are actually worse. Support or engineering: contact me and I can help you: it’s a hardware issue, if anyone is listening!!!!!!!!!!

Out of box experience was not great. The device is packaged well and seems nicely made, but the app is bare-bones and offers no help or explanation when something doesn’t work. In my case, it said I needed a firmware upgrade, but it was unable to install it because it could not reliably connect via Bluetooth. Luckily I have some experience on the development side of things, and I figured it was a very old BLE stack that wouldn’t connect to iOS 12. Also fortunately, I had an older iPhone laying around with an older OS, and using that, the I got the firmware updated and was subsequently able to use it with my new iPhone. Once you get the firmware updated, it works as advertised. It would be nice if the interface were a little more streamlined. For instance, I only have one lifter, but I have to select it every time I start the app, which means more tapping in more waiting. And the set buttons take up a lot of room on the main screen considering I only use them when configuring the device. The device is nice, but slow and noisy. It does the job.

I love my garage lifters but wish I had the option of controlling them from multiple phones. Even without that option they are perfect storage options.