My Telstra

I can sign in but it won’t find my accounts. At the Telstra store they had me create a new email and login with that one and it still didn’t work. Even the basic functionality isn’t there. The only way to find out how much data I’m using is to call them and sit on hold. Absolute joke.

Try to recharge my Telstra but for some reason I don’t get the GB I payed for, but the app has no issue taking my money without providing the service 😤.

Hard to navigate. Missing information. Wrong information. Bad app

You can’t get ahold of anyone, they are unhelpful, the app is confusing, nothing works.

App didn’t let me recharge my prepaid number and I really freaked out. (It kept showing an error and wouldn’t let me proceed). I also failed trying to sign up for an account - the verification mails wouldn’t come. I luckily managed to recharge on the website.

The previous version was great and no issues but after the new update, app is very buggy. The Home Screen of my account wouldn’t load properly, so I deleted app and reinstalled it. After that, my accounts page loaded properly. Then I had issues with signing into my account. Right after I sign in, it would sign me right back out, asking me to sign in again.

Simply doesn’t work. Going to anything payment related causes the app to crash or fail to load- “system error, try again later” has been the default display for weeks.

It is virtually impossible to pay a bill online. Completely impossible. Not good enough.

horrific, clunky app that only deepens my ever-seething hatred for this vile company every time i’m forced to use it

It’s impossible to buy an eSIM