My Vodafone Portugal

The new version of the app seems to just be a redesign for a redesign’s sake, while making the app significantly slower to load and harder to use. Topping up my phone using Apple Pay is something that now takes 3-4 minutes with all the loading that happens (even on a 500Mbps connection), when previously this would take maybe 1 (already much longer than necessary). A lot of data is now only shown on a pop-up webpage and requires several taps to access. The previous version of the app wasn’t “good”, but at least it worked. This new version is neither.

This app was working fine until April 2024. I did not use it for a while and now it is asking for a phone number for the two factor authentication. The problem is that the phone has to be a national phone number. I live in USA and I use this app to recharge the internet cards I buy when I come to Portugal. I cannot use this app anymore because it does not accept a US phone (where I have the app installed). This app might be the worst app I have used.

Good.

So far, it was a quick setup without any issues

Never use Vodafone in Portugal. This is the worst telecom service provider I ever experienced in my life. You can’t login to their website, you can’t enter the application. This is a disaster and a shame for all your developers and support team.

Muito intuitivo e rápido

Constant issues with logging in, constant issues with Apple Pay. How is such a major company not able to create a working app?

Cardoso

End

Pure unadulterated trash. Hire an actual engineer