MyAlteaActive

This app sorely needs the ability to show your previous workout setup at each station. In other words, when I scan in at a station, it should show me the weight and reps from my last workout at that station. I’d rather not have to sift through data from previous days just to find out where I left off. Also, it seems to timeout every single time I close out a workout session. The fix is to close the app, reopen it, and then close the session. Very annoying.

I so love it it’s very peaceful and fun and very relaxing the movement s are really neat . You feel very at peace after class . The instructor is very helpful very thankful for this class .

This has become my happy place! Love the classes, cleanliness and just everything about this place ❤️

Most other gym’s app has waitlist function just auto adds you into the class as spots opens up ahead of you. It is so annoying to enter the waitlist and then the spot just goes to whoever happens to be on their phone and clicks the notification the fastest (?!?). What kind of person has the time to be on their phone all day long.

The only reason I have the app is because I go to the gym. The UX is bad, the worst feature being the class waiting list. If you are on the waitlist, if a spot opens up, instead of auto registering the next person in line, you get a notification and have to quickly open the app the take the spot. It’s so irritating that I don’t do classes. Imagine joining a waitlist for a class and then every few hours getting a notification there’s a spot. Except when you open the app the spot is gone. Repeat this 5x a day.

I’ve tried to create an account. However, when it’s time to complete the process in the privacy settings, after giving consent twice, an error pops up saying, “invalid text length (maximum 15 characters). Please fix this.

I have notice booking classes is nice where you are on the waiting list for a class and even though you booked later or early that you have the same chance of getting in the class as others, fantastic. But an annoying thing is if the class goes down to below the size of class, you are no longer on a waiting list, just interested in the class. And once that happens, I cannot come off the waiting list. On top of that, I joined the class so I could cancel the class only to find that I cannot cancel a class that is less than an hour away.

They will keep charging you

The UX on this app is awful. So many functions are broken.

UX and dev team. Could you please make the buttons for waitlist and book different colours? Also the wait list counter and available spots text a different colour? This would be really helpful when scrolling through and trying to find classes that are open.