MyBCH

I am on a couple of these type of portals, and this one is the best, but it has a few bugs that have never been corrected: 1). In doing a set of pre-appointment forms, is it truly necessary to skim and sign the exact same set of obligatory forms, every single time you have an appointment, even if you have just done it a few weeks ago? How about a box right at the beginning that says, “Has anything changed? Last time you said OK. Click OK here and move on.” 2). At my most recent set of pre-appt forms, there was a little progress bar across the top - very good. However, after telling me I had two forms to fill out, with the bar showing around 90% done, they forced another form on me - the medical history one, which I have filled out maybe 4x per year every year. 3). I fill out these forms on my personal iPad Pro, with all the updates (currently iOS ver 17). On the Med Hist form, all those buttons on the multiple choice questions (e.g., “When you smoked did you smoke…1 pack per day/ 2 packs per day/ 3 packs per day …”) all the buttons look identical, so you can’t see which one you chose last time. Can't you just make the background a different color to indicate the existing record selection, or embolden the font, or something? 4). Also on that Med Hist form, there was a glitch in filling in my sister’s name (it didn’t show her breast cancer, so I was adding it) and no drop-down list appeared, so I typed it in. Now it looks like I have two sisters with the same exact name. To the BCH IT staff: I hope you can do something about these little conditions marring your actually very good interface - I would love to give you the full 5 stars!

This is a great way to get useful information even from my hospital bed!

Billing just spins for a while then gets “an error occurred on the server”. Been like this for weeks. Meh.

This app has made heath care so much more accessible to me. I’ve enjoyed easy access to my provider, and team, easy refills, and quick appointments scheduled. Highly recommend downloading this app if you’re a BCH patient.

Unable to see numbers on passcode screen to input 4 digit passcode

I’m a pick up the phone hear a voice person. I had very low expectations. So I called to make an appointment, no one answered. Uploaded the ap and I know have an appointment short text with doc moved it up. Fell heard and supported. This is going to work for me. Thank you.

I’ve had a series of doctor visits, tests and biopsies that are not on my bch

The MyBCH app works great and is a wonderful way to keep track of meds, appointments, history, etc. This is in addition to communicating with the staff as needed. Highly recommend.

Gre

I like Anchor Point for their quick service, on-time appointments, high quality care and the doctor and staff quick response to questions asked on this platform Ashley Garcia is my care provider . She is wonderful and also quick to refill prescriptions when needed.