MyBTC

I wish I were able to see my data , talk and text usage

This app is as much use as a chocolate teapot. You can’t even report technical faults or outages. I have no working internet or phone and the app does nothing except take payment. A sad reflection on BTCs contempt for its customers. Useless app from a useless service provider (who actually do not provide the service most of the time)

I cannot check data use online in the app. Also the app is not secure according to Apple.

Why does the new app show almost everything except the balance which is more important than everything else it shows??? Also, doesn’t work often so it makes paying your bill directly to BTC not possible. I’ve had to pay via my bank which is not instant because it can take up to 3 or more business days for BTC to receive payment.

Horrible, can’t see bill or payment history

I can’t get a supervisor to call me back

App is outdated new customers cannot sign in. Please update! Please update. Feeling like I need to go back to Aliv 🤦🏾‍♂️

Works well on Android but doesn’t work on later version iPhones. App crashes anytime try to view attached accounts.

It only works correctly on the Apple iPhones. It thinks an iPad is an iPhone and will not configure correctly to the screen. Fine I suppose if you don’t use an external keypad and don’t mind turning your screen to fit the application. Otherwise, a nuisance. Couldn’t use my landline phone number to log in. Had to use my email address. Tried making a payment using my credit card. Their payment processor timed out several times. Did get it to finally take my credit card after multiple attempts. This lack of functionality would annoy most people in to deleting the application. I suppose it isn’t bad for a first attempt, however, it has been out for over a year. One would have thought some of these issues would have been addressed by now. All tolled, better than having to go in to one of their stores to pay your bill but the frustration is only marginally less.

This is so stupid apps they be promoted me to download and not able to do anything aside from log in and out. How stupid this is can believe it