MyBudget Client App

Generally passable app, however, messaging functionality is below par. In particular the lack of caching/saving messages as they are composed is a real UX problem. Having to completely re type a message because you jump out of the app for 5 seconds to check a reference number or answer a call etc is a messaging experience that no other app I’ve used inflicts upon its users.

Very easy to log on, see my upcoming budget activity and transfer money when I need - loving it!

The new app has nowhere near the same functionality. It is a step backwards. I will keep using the old app, hopefully you don’t remove it anytime soon. New app needs a lot more work before I am happy to start using it.

Really dislike the new app. There is so much spare space that could be used to display additional information….all of my savings streams do not show their full information which leaves me having to go to the transfer screen to see what funds belong to which savings. Please make the 3 boxes spread across the screen to the edges….there’s plenty of room. I can see the potential but it’s such a miss at the moment.

This makes it so difficult compared to the original to see where funds are, upcoming activity, history…everything. The previous app was so much easier to use. For the amount of money we pay you, we expect an app that’s easily accessible. It needs to be fixed to look more like the original where everything is there to see.

I can never sign in, since first log in. The biometrics don’t work and neither do username and password. This isn’t a password issue as I can still use the old app and web login

The user interface is much cleaner and less buggy than the old app, and I like the ability to search payments, but it’s missing important features. For example, I can’t see my 12 month budget; when making a transfer it doesn’t show how much is available to transfer; it’s unclear what payments are on hold and need to be confirmed; it’s unclear what the balance is at any point into the future; there’s no information on where I deposit funds into my MyBudget account; I can’t see my savings breakdown by type; income and expenses aren’t clearly differentiated. These are all really important functions and something I rely on. I’m not sure why this app was released without these features. I feel like I’m in less control of my money using this app, so I’m sticking to the old one until this one improves. If it doesn’t, I feel more inclined to look for a different budgeting service.

I like the new look and transferring is easier. I was keen to keep and deleted the old app straight away, however, I had to reinstall as the new app doesn’t have the ability to see your actual budget. Andrew

Hate the new app. Looks like a cheap beta version. Not only that it doesn’t appear to have all the same features as the original app.