MyCase

I’m a paralegal at law firm that uses this company for our scheduling and communication only. I try to use this app on my iphone and on regular safari… ITS TERRIBLE!! works great on desktop, but does NOT work on smartphones. You MUST use a desktop…

While the app has some of the key capabilities of the web-based program, it’s inexplicably missing several critical ones, including most of the ones related to finances. For example, you can’t record payments on invoices or deposits into trust accounts, and you can’t create or edit invoices. MyCase has a long way to go to make their mobile app a robust alternative to the web-based version, and they surely know it.

Even with a few bugs I absolutely loved using the mobile app because I could check the calendar when not at home or use it to text clients easily. Now suddenly they want to do an upcharge for app use? Absolutely ridiculous. Seems like I’ll be deleting the app…

I’ve been using Mycase for two or three years and liked it because I can access it on my phone and my computers. Today I got a message that phone access is not available at my level of service and they want me to start paying more money for the same service I’ve always had. This might be a dealbreaker for me.

The app is ok as far as it goes, but there is a lot missing, and it seems as if it is always crashing. I have had to delete and re-install the app multiple times just this week. It’s frustrating that I can’t view the call log from the app. It’s also annoying that Looking at a matter, I can only view future events, not past events. There are other issues. These were just examples.

I gave the app TWO stars because MyCase is a decent case management software EXCEPT for the mobile app. It may be the worst app I use! You’re actually better off using a web interface if you want to access the software. Get it together, MyCase!!

Good source of information related to your existing account with Mycase, however, they have never spent the time needed to make the app a good working tool. It constantly has glitches that make it at times useless. For example, the notes associated with a lead is able to be prepared, but it does not save to your account. The hourly rate charged on a case is not recognized. The client’s email saved on the account, is not shown on the app. These are not always major issues, but can be when you need them.

Pretty ridiculous and inefficient of an app. My attorney uses this solely to communicate and it’s not even available for client access through the app. Gotta be the most ignorant logic there is. Maybe I’ll update from one star if it ever improves.

The app is good when it works. However, if I am using it to keep track of time on a case it is constantly crashing and logging me out and the timer does not restart from where it left off when I log back in. It has been doing this for sometime now. Hope that this gets fixed soon.

User friendly and full of features. The app is simple to use. I would love for the app to be more robust. Nevertheless, I highly recommend MyCase