mySAPL

Awesome concept. I really want to use it but having to log in every time I open the app is a pain. Please add a “keep me logged in” option. Otherwise, I just use the browser on my phone (since it has a password manager that auto fills my library card # and pw)…

Just incredible! The whole entire San Antonio Public library system online is completely ridiculous, non-logical, non-intuitive, form not following function in any way shape or form. It’s virtually unusable. Wow! Just wow!

S.A. Bazan / Pan Am Library Schedules Keep LIFE Stable HAPPY Anniversaries ALWAYS & On OUR 16th Year of Marital Bliss while the REST are just a miss…Pray + Read Together Keeps US in Sync 📚🛐💃🏻💕🕺🏻💞💒 ≈ 1️⃣6️⃣yts💍

Miles ahead of the old app. I don’t feel the need to open the website anymore to manage my books. I still don’t understand why won’t you let multiple login sessions though. Signing in on the website kicks me out of the app and vice versa. There are ways to manage two sessions and keep it in sync. Hope to see that in future updates.

Always crashes when I select For Later. Makes the app almost useless.

1.) Slow load time. Safari will open library site in about 1.5 seconds. The app takes over 20 seconds. 2.) Why does it require location services? It's a good feature, but that might be why it takes so long to load. 3.) No landscape mode? Modern iPhones rotate with your hand of course. Portrait only looks like something from 2011 not 2021. 4.) App "Support" takes users to the Library homepage. (The latest books and library sponsored events.) No tech support if expecting link to help pages. 5.) Log-In Error: "Invalid barcode or PIN." I have my library card in front of me. I doubt the problem is the barcode or number below it. Incorrect PIN? When was this app written? In 2018, a librarian helped me change my "pin" to an easy to remember alpha-numeric password. I have no problems logging in via Safari or second party browser. 6.) The app's feature, "Get PIN" simply emails a link to *reset* your PIN (password?) not retrieve it. 7.) In App rating opens up a draft mail to be sent to a gmail account. Seriously! The e-mail address is *not* San Antonio (dot) gov associated with library, or even a (dot) org associated with community relations and events. I'm mailing some dude with a gmail account? Creepy. Conclusion: I hate to sound so harsh, but this app is an embarrassment. This is the best our library could do with limited funds? I guess so. That's a shame because the money could've gone towards more books, movies, and music. It could have gone towards community events to promote reading, education, and entertainment. Instead, library patrons seem to have been given an app that simply doesn't work as advertised. Very regrettable. I hope the devs can salvage it.

This app is a complete waste of my time, the storage on my phone, and the money SAPL has spent on it. It’s obvious that the people who are responsible for this app put the least amount of effort possible in making it and keeping it running. Any respectable app I’ve ever used is updated at least every 2-3 months. This app was last updated A YEAR AGO. I understand that the biggest part of SAPL’s money is tax money, and that it is limited, but at the very least keep the app running as smoothly as possible with the available time and resources. Everyone has a fundamental right to affordable access to knowledge. This app does nothing to make sure people have that right.

After the recent system updates, this app is not working correctly. Takes long time to los and the location map just shows two libraries. I hope you can work on it soon.

Hey y’all this app is amazing just because not many people got it don’t mean it’s bad maybe it’s a bit glitchy but every app has its problems it’s very helpful with putting stuff on hold and you can put stuff you might read later on a shelf (virtual not literally)

Very helpful app! San Antonio Public Library has tons of books, dvd, and audiobooks. This app is very well done