MySynchrony

Terrible rates and policies. Horrible payment options. Only accepts limited payment options from limited usa banks. What absolute garbage company i got forced to use

3 months and they still haven’t given me the right information to get into my account. Every time it’s a new account number lol

Force me to update my app only to have to create new account/s that I’ve had in my old app for years. To the trash with this app. Y’all are idiots.

I was just forced to update the app, which is fine. I totally understand the needed security updates and bug fixes are needed. What is totally unacceptable is when it is relaunched and it starts you over from scratch. No accounts even listed to know where you stood before. Trying to log in to all of your accounts can be difficult enough when you at least know what accounts you had on the app. Maybe try harder app designers. This is Busch League at best.

With the new update the app isn’t working. I haven’t been able to log in in over a week. I have to go to the online site to log in. This is very frustrating.

Must have updated and lost all four accounts I had on the app. Now it does not recognize any usernames or passwords. Useless now

You recently changed the app. I’ll be using the online option now.

Istick with online, it still combines all accounts, app is now annoying and inconvenient.

Why do I have to reconfigure all of my accounts after this update? Also, my Music & Arts retail card isn’t even an option to select anymore…WTF?

The app was fine until recently. Now it logs me out and goes through a 5 step process every time I just want to pay my bill. We use the app to pay bills- that’s it!! You fixed what was NOT broken. Revert back to previous version.