Nature's Basket

Still got a long way to get it right. Have no choice!!!! After getting my order went to check out to pay & it crashes so start again & half the items are not available in 2 mins. Ridiculous...!!!!! Well it’s better then before I’ve paid by credit card & half my items missing since today I never got my money back shameful!!!

I would like to see description of each item and users rating from people who have ordered it before.

Glad that an app has been created for a very bad website of a good grocery store. But it's hardly user friendly. Search is not easy at all. For example, searching for ham shows various pages of hampers before chicken ham turns up! You really have to know the whole name of the product to be able to get to the right product. It is disappointing but one lives in hope.

The home delivery service is the absolute worst. There’s no means to contact them. Just overall the most disappointing experience I’ve had in a delivery app in my life.

I have given order payment done by UPI But received msg as a fraud now I’m helpless please don’t download this app

Absolutely downgraded app experience. Cant clear payment page . Doesnt let you move forward . Stuck forever.

The only time I ordered something, it turned out to be WAY past its expiry date. I had ordered some nori sheets, soon as I opened them they REEKED OF FUNGUS. Imagine if I’d eaten it 🤡 horribly irresponsible natures basket, will never order anything again

The delivery time can be improved drastically. They are far behind their immediate competitors in terms of delivery time. They also have issues with items availability. For the 2 orders I have received a call that one or two items from my order are not available.

I have never encountered unprofessional service like this store. They do not accept order on time till you escalate & it’s over priced.

Items shown as available on the app are informed as unavailable 4 hours after placing the order. 2 out of 3 items were informed as unavailable that too over a call with no clarity on refund. There is nothing indicated on the app for refund post the call so now I have to follow up for my money. If items are unavailable why should they collect payments for these items and why should the refund not be instantaneous. Better to look at their competitors for online purchases.