NCG Cinemas

I was looking for purchased tickets, they are located under Rewards, why?

No way to return to your cart. The app does not let go of the seats after 10 minutes. So many reviews on this issue, why is it not fixed?????

As of this writing, almost nothing in the about works. The thing that do work provide exceptionally poor user experience. The final straw is that logging into one’s account is impossible. Even after resetting the password, dumping the app and reinstalling, logging in fails with an error that implies the user is the idiot in the relationship.

This app never keeps me signed in. Such a pain in the butt.

This app is very easy to use. Log in, select tickets, purchase tickets and go enjoy the movie! It’s as simple as 1-2-3. Thanks NCG!

The app in general is ok in terms of finding a movie and showtime, but the huge issue is no cart to access selections. I picked specific seats, went to check me rewards, and then I couldn’t go back anywhere to finish buying tickets. That’s the most basic thing to be able to do, and I can’t. It said my seats would be “held” for about 10 minutes, and about 30 minutes later, the seats I picked are still grayed out. Even the website doesn’t have a cart to hold tickets. This needs to be fixed.

Previous app or version of the app worked fine, but everyone involved in the current app needs to be fired and sent back to kindergarten because even kindergarteners these days could design an app that is better laid out and functions better. Can’t login, where are the movies? (I know you scroll down on the Home Screen but it is no intuitive and nothing tells you to, why not just have a tab that says “showtimes” why is that so hard) there’s no “cart” icon or any way to get to your cart. If you go in the app and select tickets and then realize you’re not logged in (if you’re lucky enough to be able to log in) then once you log in the seats are locked even though you are the one who selected them but now you can’t purchase them. This is quite possibly the absolute worst piece of garbage app I have ever seen and that’s saying something!

No other way to put it other than this app is bad. App looks like it was designed for iOS 2 from 2008.

After you leave the app when signed into your account, the app automatically signs you out. So you could be off the app for 10 seconds and you won’t be signed into your account when back into the app.

Along with all the other complaints, can you stop with all of the fixed navs? You are giving me 1 inch to view the movie showtimes.